Frequently Asked Questions

Please click on an item in the list below for an explanation

1.  How do I access the Fetal Monitoring Training System on the Internet?
2.  How do I log onto the training system?
3.  My browser tells me the training system is not a trusted site. Is this a problem?
4.  A web player is trying to download. What is it?
5.  I get errors saying files are not able to be accessed. What does this mean?

Running the Training System

Accessing the Training Website

To run the Fetal Monitoring Training System, open up a web browser and enter the following address:

Top of page

Logging onto the Training Website

Once at the training website you will be asked to enter your logon ID and password. If you are a using the training system from a hospital, your ID will be given to you by your training administrator and your password will be either emailed to you or also given to you by your administrator. If you access the training system from home, your ID will be the one entered during registration and your password will be emailed to you. On successful login, you will be presented with the main website menu.

Top of page

Internet Security

The web based training system is an application that runs across the Internet onto a computer through a web browser. As such, it is subject to a number of inherent security checks. To minimise the impact of these, follow the instructions below:

Web Browser Settings

Firstly, it will help if you add the training system website address to the "trusted sites" list of your web browser. In Microsoft Internet Explorer, this is done by opening the browser, selecting Tools followed by Options from the drop down menu located at the top of the browser. On the options window that appears (figure 1), select the Security tab, click on the "Trusted Sites" icon image and finally click on the Sites button to reveal the list of trusted sites (figure 2).

Figure 1 - Options Window.

Figure 2 - Trusted Sites Window.

In the trusted sites window, enter the following address and then click on the Add button to add the address to the list.

Click OK to the trusted sites window and also to the options window.

Top of page

Web Player Download

The very first time one of the training system modules is accessed from the training website, a "web player" will be downloaded. This is a small piece of software supplied by a software company called Macromedia that allows the training system to run in a web browser. When you first access one of the Teaching Package chapters, the application will detect that the player is not present and will display a message on the welcome screen (figure 3).

Figure 3 - Initial Welcome Screen and again, after No Web Player Detected.

Clicking on the message will initiate the download and your web browser will display a security warning window (figure 4). Click Install to initiate the download.

Figure 4 - Security Warning Window.

Once installed, the welcome screen will alter to show the web player as initialising and the application will then start up (figure 6).

Note: If you have a telephone modem, the web player can take several minutes to download. However, once installed, this software will remain on the computer and will not have to be downloaded again.

Figure 5 - Normal start up of Training System.

Top of page

Web Player Security

Each time the training system welcome screen loads, a security window is displayed (figure 6). This window is repeated once more when a chapter loads. To reduce these security messages, click on Security Settings and enter the following address in the text field at the base of the settings window (figure 7):

Once entered, click on the Add Location button followed by Save Settings and finally, click OK to the security message.

Figure 6 - Security Window.

Figure 7 - Security Window.

Internet Firewall

If you are running the training system from within a hospital it is likely that there will be a firewall in place to protect the hospital network from unauthorised access from the Internet. Likewise, if running the training system at home, you may find that your service provider and/or home computer has a firewall running. If this is the case, the firewall must be made aware of certain types of file used by the training system. These file types have the following name extensions:


Top of page