To view these Flash files you will need to have the most up to date version of Flash Player. If you do not have Flash Player installed this link will take you to the Adobe website where you can download it.
Download Flash Player
Your Introduction to the K2 Teaching Package
Navigating through the Teaching Package
Logging onto the Teaching Package
Using the Training Simulator
Using the NICE Training Simulator
Download NICE Training Simulator Quick Help Guide
Download RANZCOG Training Simulator Quick Help Guide
with logging on.
Whenever possible your hospital's K2 system administrators should be your initial point of contact whenever you experience difficulties with the K2 System. This is especially so where log on difficulties occur.
If you are unable to logon do not re-register and create a new account because:
The following points address the most common problems.
Again, please Note:
Your hospital's K2 system administrators should be your initial point of contact.
accessing the system from my home.
If the purple and green panels (below) do not appear on the K2 site’s home page you will need to install the latest version of Adobe’s Flash Player from the following link:http://get.adobe.com/flashplayer.
... select Internet Settings and then the Security tab to display a screen similar to the following...
... select the Trusted Sites icon (the green tick, as above) and set the security slider to Medium-low as shown above. Now click the Sites button to display the following screen..
Remove the tick from the "Require server verification....." box at the bottom of the screen and type the Training site’s web address (circled) into the upper text box. Click the "Add" button. The address will then transfer into the lower text box.
Close the above screen, the previous Internet Options screen, and Internet Explorer.
Restart Internet Explorer and log back in to the Training System. Click either the Acid Base or CTG chapter links to view the content.
with my progress page.
Your overall progress through the Training System can be checked via the "My Progress" icon (below) on the home page.
The icon reveals a page similar to the following...
There are a number of things to note about this screen...
Once a navigation tab has been selected, a screen like the following will appear…
Progress within a chapter can also be viewed via the progress button displayed in each chapter, as below...
... clicking it reveals a page similar to the following; each section being accessible via the "Main Menu" button on the page above.
with registering or purchasing an individual license.
If you have forgotten or lost your logon details please do not create a new account by re-registering. Instead, contact one of your hospital’s K2 System administrators for help or reset the password yourself via the link on the training site’s logon page.
Following successful registration and logon the following screen and message is displayed.
Clicking the "purchase a membership" displays the following screen and starts the purchase procedure. The optional PayPal account is not required.
with license expiry reminders.
For the fourteen days before a hospital’s K2 license is due to expire license reminders appear on the home page following login. When displayed please contact your hospital's K2 System administrators. Typically, the license renewal process is already underway and the reminders stop on receipt of payment.
If you have purchased an individual licensing agreement you will need to repeat the online purchase process.
When and how will I receive my certificate?
Certificates are produced and sent to a K2 System administrator at the hospital on a six monthly basis. The month in which certificates are due is shown on the home page’s calendar icon. It is recommended that training is completed prior to the start of that month. Delaying completion until the first few days of the month can result in a missed deadline and a six month wait for a certificate.
K2 Now includes a self-certification service for all users to be able to receive, view and print their certificates via their registered email address.In order to alter the email address the certificate is sent to, you will need to click on “My Details” as shown below from your homepage
Then you will need to change the email address registered to your account, and click submit. Once you have the correct email address registered, you are ready to email and print your certificate. After changing your email address, you should have been taken back to the homepage. If not, please click on “Home” from the left hand navigation menu. From here you have 2 options, you can either click on “E-mail my certificate” Located under the “My Details” section on the right hand side of the page, or you can click on the “My Progress” link from the left hand navigational menu.
This will take you to your progress page, where you will, by default, have the “Overall Progress” tab selected. Here you can view all completed chapters of the Perinatal Training Programme. To obtain a copy of your certificate for each section, you will need to click on the “E-mail Certificate” button for each chapter, located to the right of your completion date.
You will then be taken to a questionnaire designed to obtain feedback on how helpful and educational the material is, as well as how it could be improved. We would appreciate your honesty in helping us to make the K2 Medical Systems Perinatal Training Programme a more useful, accurate resource that will hopefully help to save lives in the future.
Once the questionnaire has been completed, please click on the “Get Certificate” button at the bottom to proceed and email yourself a copy of the certificate.
Shortly, you will receive a certificate from K2 Medical Systems Support via email. If you do not receive this within an hour, we would first recommend checking your email junk/spam folder, otherwise check you have entered the correct email address with us and repeat the process.If you have previously completed the questionnaire and wish to re-print your certificate, just click on the “E-mail Certificate” button again, and a message will be displayed to confirm your request.
The email you receive should look similar to the following:
Once open, please double click or download the attachment to open, depending on which email provider & client you use.
Below, we are using Adobe Acrobat Pro to open the attachment. You may use different clients to open your PDF files, but the basic principle is usually the same. Click on “File” and then on “Print” to obtain your copy of your K2 Perinatal Training Programme certificate.
How do I transfer
myself to another hospital?
A transfer consists of two stages,
To transfer your own K2 account login to the system in the usual way and on the homepage click the My Details icon to display the following page.
Click the link above and select your new hospital from the resulting list. Your training account is now frozen until a system administrator at the new hospital accepts and activates it from their user list. The account is immediately accessible following the activation process. Where an email address is associated with the account an automated email will confirm the activation process.
If you are unable to access the K2 System please contact us with a transfer request.
If the following screen is displayed you will need join a hospital list, as described above, or buy an individual license.
Ask the person to login and transfer themselves as per the instructions above and then activate their account from your User Manager list. If at all possible please add or amend their email address at this point. Alternatively, contact us with the person's name, Login ID and e-mail address (if known) so that we can carry out the transfer.
Administrators can only remove a user from your hospital list. To do this locate the person’s account in your User Manager list, click their Login ID to display their details and click the remove link, as shown below.
This process does not delete their account or training history from the K2 System, it merely disables the account until it is added to another hospital list or the person purchases an individual K2 license.
UK and Ireland
01752 397 800 opt 1 for support
(+44) 1752 397 800 opt 1 for support
or e-mail us at email@example.com.
1300 763 989
or e-mail us at AUSupport@k2ms.com.
04 889 2238